OptEM software support is additional to a software purchase, optional, and obtained under an annual pre-paid maintenance fee arrangement.
For customer support when using any of our software, please:
- send e-mail to firstname.lastname@example.org
- call toll-free in the US or Canada at +1(877)44optem (446-7836) or
- contact us from anywhere worldwide at +1(403)289-0499.
To help us solve the problem, please supply us with:
- the name and version of the program you are using,
- the operating system type and version you are using,
- the procedure you are having problems with, and
- a copy of your data (if possible). All customer data remains confidential.