OptEM software support is additional to a software purchase, optional, and obtained under an annual pre-paid maintenance fee arrangement.

For customer support when using any of our software, please:

send e-mail to info@optem.com, or

call toll-free in the US or Canada at 1-877-44optem (446-7836), or

contact us from anywhere worldwide at (403) 289-0499, or

fax us at (403) 282-1238.

To help us solve the problem, please supply us with:

the name and version of the program you are using,

the operating system type and version you are using,

the procedure you are having problems with, and

a copy of your data (if possible). All customer data remains confidential.

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OptEM is a registered trademark of OptEM Engineering Inc.